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// Microsoft 365 · Intune · MDM

Microsoft 365 & device management done right.

Specialised IT consulting focused on Microsoft 365, Intune, and mobile device management. Deployment, support, and ongoing management — for businesses that can't afford downtime.

Book a free call See services
Microsoft365 primary focus
0+ devices managed
<1h response SLA
99.9% uptime SLA
Microsoft 365◆Intune◆Entra ID◆ Exchange Online◆Defender◆Autopilot◆ Kandji◆Mosyle◆Addigy◆ Conditional Access◆Azure◆Windows 365◆ Microsoft 365◆Intune◆Entra ID◆ Exchange Online◆Defender◆Autopilot◆ Kandji◆Mosyle◆Addigy◆ Conditional Access◆Azure◆Windows 365◆
services

What we do.

Microsoft-first. Deep expertise, not generalist support.

$ itcare --list-services
Microsoft365
CORE SERVICE
Microsoft 365
Full-stack Microsoft 365 management — from initial tenant setup and migration through to daily admin, licensing, and security hardening. We handle everything so your team can focus on work, not on IT tickets.
Tenant & identity
  • New tenant setup and configuration
  • Tenant-to-tenant migration
  • Entra ID management
  • SSO & MFA rollout
  • Conditional Access
Exchange Online
  • Setup & migration
  • Mail flow & routing
  • Shared mailboxes
  • Anti-spam / anti-phishing
  • EOP · Defender
Teams & collaboration
  • Teams deployment
  • SharePoint Online
  • OneDrive for Business
  • Governance & policies
  • Teams Phone
Licensing & compliance
  • License optimisation
  • DLP policies
  • Retention policies
  • Microsoft Purview
  • Sensitivity labels
Security
  • Microsoft Defender
  • Identity Protection
  • PIM
  • Secure Score improvement
  • Incident response
Ongoing support
  • Day-to-day admin & helpdesk
  • On/offboarding
  • Monthly health reports
  • Proactive monitoring
  • Training & docs
Automation
  • PowerShell & Graph API
  • User provisioning automation
  • Scheduled tasks & runbooks
  • Custom scripts & tooling
  • Process automation
Optimisation
  • Tenant health review
  • Cost & license right-sizing
  • Performance tuning
  • Best-practice alignment
  • Copilot readiness
MDM
CORE SERVICE
Intune & device management
End-to-end device management with Microsoft Intune as the primary platform. iOS, Android, Windows, and macOS — corporate and BYOD. We also work with Kandji, Mosyle, and Addigy for macOS-first environments.
MDM PLATFORMS
Intune (primary)Kandji MosyleAddigy
SUPPORTED PLATFORMS
Windows Windows 365 Apple Android Enterprise
SEC
Security & compliance
Identity-centric security built on Microsoft's stack. We design and enforce Conditional Access policies, roll out MFA and passwordless authentication, configure Microsoft Defender across email, endpoints and identities, and implement DLP with sensitivity labels. Regular Secure Score reviews and incident response keep your attack surface shrinking — without slowing your team down.
SERVICES
MFA & SSPRConditional Access DefenderDLP Identity ProtectionSecure Score
SUPPORTED PLATFORMS
Microsoft 365 Intune Entra ID
AZ
Azure & hybrid identity
Cloud and hybrid infrastructure built on Azure. We design Entra ID architecture, connect on-premises Active Directory through Entra Connect for seamless hybrid identity, and run Azure VMs, networking, backup and disaster recovery. From lift-and-shift migrations to green-field cloud environments — sized for SMB budgets, built to enterprise standards.
SERVICES
Entra IDHybrid AD Azure VMsAzure BackupAD Connect
SUPPORTED PLATFORMS
Microsoft 365 Intune Entra ID
how it works

From contact to live.

Structured process. No surprises, no vague retainers.

01
// day 0 · free · no commitment
Discovery call
30-minute call — we audit your current Microsoft 365 tenant, device management setup, and pain points. No sales pitch. You get an honest view of where things stand.
deliverable: IT health summary PDF
02
// within 48 hours
Proposal & scope
Tailored plan with a clear scope, fixed pricing, and delivery timeline. No hidden costs, no retainers that expand silently.
deliverable: Statement of Work document
03
// structured sprints · weekly updates
Implementation
Microsoft 365 tenant configuration, Intune enrollment, policy rollout — executed in agreed sprints with weekly status updates and zero-downtime migration planning.
deliverable: full configuration documentation
04
// ongoing · <1h SLA · monthly reports
Managed support
Ticketed support, proactive monitoring, and monthly IT health reports. Your Microsoft 365 environment — always current, always compliant.
deliverable: monthly health report
why itcare

Specialists, not generalists.

Most MSPs try to do everything. We go deep on one stack — Microsoft 365 and device management — so you get answers instead of tickets escalated into the void.

▸
Enterprise-scale experienceService Owner & Tech Lead for M365 and Intune environments with 20,000+ managed devices.
▸
Direct line to the engineerNo helpdesk queue. You talk to the person who actually configures your tenant.
▸
Fixed pricing, no lock-inClear scope and predictable cost. Support plans without lock-in contracts.
contact

Let's talk.

Start with a free 30-minute call. No commitment, no pressure.

@
Email
hello@itcare.cloud
⏱
Response time
Within 1 business hour
🌍
Where we work
Remote-first · EU & UK
// what to expect
  • Reply within 1 business hour
  • Free 30-min discovery call — no obligation
  • Proposal with fixed pricing within 48h
  • No lock-in contracts for support plans
  • Direct line to the engineer, not a helpdesk queue
No spam. No sales calls. We'll reply within 1 business hour.
✓

Message sent.

We'll get back to you within 1 business hour.
Talk soon.